Code of Ethics

CTLpack and all its members are committed to respecting the fundamental rights of people in all their activities, including not employing minors, respecting freedom of association and transferring these same requirements to collaborating companies.

CTLpack is committed to the professional and personal development of its employees, seeking equal opportunities through its action policies, and therefore does not accept discrimination on grounds of sex, marital status, race, social status, etc.

CTLpack undertakes to manage the personal data of its employees, customers and suppliers, in general, with full respect for the privacy and security of the same, in order to comply with European regulations in this area.

Certain individuals in the organisation have access to confidential and sensitive information, which should be managed as carefully as possible, with controls in place to prevent improper access or leakage of information.

All employees have the right and the obligation to treat each other with courtesy, respect and dignity. CTLpack's managers shall ensure a harassment-free working environment in their respective areas.

CTLpack expresses its interest in the prevention of work-related incidents and occupational diseases for all personnel working in its facilities, as well as in the improvement of Health and Safety at Work conditions.

CTLpack considers that one of the basic elements that contribute to its corporate image and reputation is the establishment of responsible citizenship relations in the environment in which it operates. All employees must take the utmost care to preserve the image and reputation of the company in all their professional activities.

CTLpack expresses its commitment to the environment, ensuring the greatest respect in the development of its activities, minimising any negative effects. Therefore, our employees, customers and suppliers must act diligently in compliance with the rules and procedures of the company in this area.

CTLpack prohibits the possession, consumption or trade of drugs and alcoholic beverages for personal purposes, as well as working under their effects, within the company. Likewise, smoking is strictly forbidden inside the industrial and service facilities, canteens, bathrooms, changing rooms...

It is essential to keep workstations tidy and clean, and to make hygienic and appropriate use of toilets and communal areas.

CTLpack encourages creativity among the people in the organisation and understands the need to protect the rights and intellectual property that may be vested in patentable inventions of any kind.

CTLpack will not collaborate in activities that could serve as a cover for terrorist or criminal activities.

CTLpack shall not allow any practice of offering or accepting bribes, corruption, fraud or situations that cause, as a consequence of the performance of work duties, personal gain or enrichment, whether monetary or not, of any person in the company, or of favouring such gain or enrichment to other persons, whether or not they are family members.

It is forbidden to offer or accept gifts that are disproportionate or out of line with customs and practices, both in our company and in the surrounding area.

At CTLpack, everyone is responsible for efficient cost management.

CTLpack provides its staff with the necessary means to carry out their work, which must be used or consumed in a diligent manner, not making improper use of them for purposes other than strictly professional ones.

Any situation in which the personal interests of CTLpack employees, directly or indirectly through family members or friends, may conflict with those of the company shall be avoided and, if such a situation arises, it shall be communicated.

All customers and consumers shall be treated in a respectful, fair and honest manner and in accordance with the Group's principles, seeking to satisfy their needs, providing them with competitive and quality solutions. For this reason, the company's personnel must maintain absolute secrecy and confidentiality regarding the information received from customers.

Relations with suppliers must be adjusted to a framework of mutual collaboration that facilitates the achievement of objectives by both parties, with equal treatment and always within the provisions of our General Purchasing Policy and the legal framework in force.

This Code of Ethics and Conduct sets out the principles and commitments of business ethics that the CTLpack Group and its people must respect and comply with in the exercise of their activities.

There is a procedure for reporting breaches of the Code of Ethics and Conduct and an Ethics Committee whose rules of procedure are regulated in a separate document.